User roles and permission management

Modified on Fri, 29 May at 9:41 AM

User roles in Aurotrap determine which features and information a user can access within the platform. Roles are assigned after a user has been created and can be managed under Company Settings.

Assigning User Roles

When creating a new user, the account is first created with basic information such as name, email, and contact details.

Once the user has been created:

Navigate to Company Settings.
Navigate to Permissions
Click on Apply Role on the given user.
Assign the appropriate role.
Save your changes.

The selected role will immediately determine which areas and functions the user can access.

User Role Use Cases

View-only (Read-only access for viewing and managing customers, events, reports and billing if applicable)

- With this role a user, can view information but cannot make changes.

Technician (Operational role for field technicians performing installations, maintenance, and servicing of traps)

- Users with the technician role, can install, manage, service traps and view rodent events but cannot perform administrative tasks such as user management or billing.

Coordinator (Operational and management role for supervisors responsible for daily operations)

- Users with the coordinator role can manage customers, employees, reports, firmware, and trap operations, but do not have access to advanced administrative functions such as role management, API administration, or billing management.

Admin (Full administrative access to the platform)

- Admins have unrestricted access to all platform functionality, including billing, roles, API management, customer administration, and company settings.

Permission Overview

Permission	Description	View-only	Technician	Coordinator	Admin
View dashboard	Access the dashboard and monitoring overview	✅	✅	✅	✅
View customers	View customer list and details	✅	✅	✅	✅
View users	View employee list and profiles	✅	❌	✅	✅
View events	View rodent events and service events	✅	✅	✅	✅
View user settings page	View the user settings page	✅	✅	✅	✅
View reports	View and export reports	✅	✅	✅	✅
View traps	View trap list and trap details	✅	✅	✅	✅
Manage own company	Manage own company profile	❌	❌	✅	✅
Manage users	Create, edit, and delete employees	❌	❌	✅	✅
Manage events	Handle alarms and update strike reasons on rodent events	❌	✅	✅	✅
Edit own profile	Update own name, email, phone, and language	❌	✅	✅	✅
Manage reports	Create and edit report templates	❌	❌	✅	✅
Manage trap firmware	Update trap firmware, parameters, and roll back parameter history	❌	❌	✅	✅
Manage traps	Create and edit traps, service events, images, GNSS and day-off settings	❌	✅	✅	✅
Move traps	Move traps between companies or into storage	❌	✅	✅	✅
View billing	View billing information and summary	✅	❌	✅	✅
Manage billing	Update billing details and create invoices	❌	❌	❌	✅
Manage customers	Create, delete, and move sub-companies; manage external access	❌	❌	✅	✅
Manage roles	Create and assign roles, manage permission settings	❌	❌	❌	✅
View API keys	View API keys	❌	❌	❌	✅
Manage API keys	Create, activate, deactivate, and delete API keys	❌	❌	❌	✅